Terms and conditions and Privacy Policy

Terms and Conditions and Privacy Policy

Booking and Payment

  • Tuition must be paid for by automatic debit or credit card payment.
  • Tuition will be charged to your debit/credit card on the 18th of August 2018 (2 weeks only) then the 1st of the month from September to June. Please note that the months of August and September are non-­refundable.
  • All charges will appear on your bank statement as School of Dance and Music.
  • Tuition is charged monthly rather than weekly and payments are spread across the year.
  • As our costs are fixed, fees remain payable in cases of absence. There are no reductions for sickness or holidays.
  • 2018/19 terms run from August 18th –  December 22nd, January 7th 2019 – April 13th,  April 22nd – June 29th.
I’ve read the above and agree.

Withdrawals and Refunds

  • 1 month’s notice from the beginning of the month is required to discontinue any classes.
  • Withdrawal must be done in person and will not be accepted over the phone or by email.
  • Withdrawal must be done at the School reception and not with the teacher. Withdrawals must occur within the first 7 days of the month.
  • No withdrawals will be accepted after April 1st.
  • To withdraw from classes a parent or adult student must:
    • Inform school administration in person
    • Complete and sign a withdrawal form provided by the School office.
  • All automatic debiting or card charges will stop after the one month notice period.
  • Haddington School of Dance and Music reserves the right to terminate lessons to students without any notice. In such a case a refund for unused lessons will be given.
I’ve read the above and agree.

 

Extreme Weather or Unexpected Interruption of classes

  • If the School cancels classes due to extreme weather or events beyond our control such as power outages, the missed lessons will be added on to the end of the teaching year. No refunds will be given for lessons missed due to these reasons.
  • The School reserves the right to provide a substitute teacher if the regularly scheduled teacher is ill or otherwise unable to teach classes. If a teacher is ill and the School cannot arrange a substitute any missed classes will be made up.

Make-up lessons/Lateness

  • Absolutely no make­up lessons will be given for missed lessons unless absence is due to serious illness and 24 hour notice has been given to the school office. Make­up lessons will be limited to 2 per year and will require a doctor’s note. No refunds are given for missed lessons. (School activities such as trips, concerts, sports days etc do not qualify for make­up lessons). There are no make­up lessons for group music classes or dance.
  • The school reserves the right to have students who come late sit out the class. Repeated lateness is disruptive to other class members and may result in termination of lessons. A minimum attendance level is required. If a student misses more than 4 classes without notifying the school office, the school reserves the right to terminate lessons. Students missing more than 5 classes after January will not be allowed to participate in the year end recital.
I’ve read the above and agree.

General:

  • It is the responsibility of the parent or adult student to be aware of all school activities; e.g display classes, recitals, extra classes and dates the school is open or closed. A calendar is issued at the beginning of the academic year with all dates including provisional recital rehearsal and performance dates. Parents and adult students will give the school their email address to email all notices home. The school will also post all notices on school notice boards, website and facebook, and send reminder slips home with students. It is the parent or guardian’s responsibility to regularly check their email to ensure they are kept informed. It is the responsibility of the parents/guardians/adult student to inform the school of any email address, home address or telephone change.
  • The school is not responsible for providing before or after class care for students. Parents with children under 5 must remain in the building during classes.
  • Parents, legal guardians of minor students and adult students waive the right to any legal action for any injury sustained on school property resulting from normal dance activity or any other activity conducted by the students before, during or after class time.
  • The school is hereby granted permission to take photographs or video of students to use in brochures, websites, posters, advertisements and other promotional material the school creates. Permission is also granted for the school to copyright such photographs in its name.
  • We recommend wearing comfortable clothing that allows for freedom of movement as well as appropriate footwear for the dance style. Students are not permitted to wear jeans or shoes worn outdoors to any dance class. For health and safety reasons no jewellery should be worn in class and long hair should be tied back. We are happy to recommend dance­wear suppliers – please ask at reception.
  • Out of respect to other participants in the class, we do not allow spectators.
  • Physical contact may be necessary when helping to demonstrate or correct.
  • Students should arrive promptly, correctly dressed and attend classes regularly.
  • Children under Primary 5 are not allowed to leave the studio unless accompanied by an adult.
  • Please tell us and your teacher prior to class if you or a child in your care suffers from any serious medical condition, or has any recent injuries.
  • During class children are expected to listen and we discourage unnecessary talking. If a child is causing disruption they will be asked to sit out.
  • Child Protection­ – All teachers of children and young people have been police checked.
  • As our classes run consecutively we regret that teachers are not available to discuss children’s progress between classes. Please contact the office on 01620 849167 if you wish to arrange an appointment with your class teacher.
  • The School of Dance and Music is unable to accept liability for lost property. Lost property will be kept for one month then donated to a registered charity.
  • We reserve the right to change fees or timetable without prior notice. However, we will endeavour to inform parents and students of any changes as soon as possible
I’ve read the above and agree.

Privacy:

  • Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
  • We will not share your contact information with any third parties. If you have agreed on your registration form we will contact you by email with newsletters, recital updates and term date reminders.
  • We confirm that we will comply with the relevant provisions of the Data Protection Act 1998.
  • We confirm that where you give us confidential information, we shall at all times keep it confidential, except as required by law or as provided for in regulatory, ethical or other professional statements relevant to our engagement.
  • When you register for classes, we collect contact information such as guardian names, addresses, phone numbers, emergency contacts, e-mail address and student information such as student names, birthdays, medical conditions, and your comments. Some of the information is required and is noted with a red asterisk on the forms. This information is needed to manage studio business and will not be used or sold for any other purpose, except as described below. Some of the information is optional (NOT marked with a red asterisk). Optional information is requested to help us better understand our customers and is used only as needed for studio business. This information will not be used or sold for any other purposes, except as described below. Dance School office personnel have access to your personal information only to manage the studio business.
  • As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.We do not link this automatically-collected data to personally identifiable information. We use a third-party tracking service called Google Analytics that uses cookies [log files] to track non-personally identifiable information about visitors to our site in the aggregate (e.g., usage and volume statistics) to assess the traffic on our site.

Cookies

  • A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
  • We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Visit Wikipedia’s site at http://www.en.wikipedia.org/wiki/HTTP_cookie for more information about cookies.
  • If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

The way we use information

  • We use the information you provide about yourself when placing an request only to complete that request. We do not share this information with outside parties except to the extent necessary to complete that request.
  • We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
  • We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
  • We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Our Commitment to data security

  • To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
  • We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes in this Privacy Policy

  • If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
  • We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
I’ve read the above and agree.